Most of our clients by now know what IP telephony is and we have quite a few success stories as well. As with all new things being introduced to a microbusiness, they want it cheap. It doesn't matter what the cost is, they want it cheaper. And there's nothing wrong with this, I want to buy cheaper stuff as well. However, when it comes to quality (and telephony is something where quality does matter) prices can go up high easy. One of the most important part is the end device, the ip phone itself. Its quality determines how end users will adapt to the system.